Close more deals, in less time, without missing a single opportunity.
See exactly where each sale is stuck, what to do next, and how close you are to target — all on a single screen, with no Excel sheets or questions to colleagues.
Understand every customer better than your competition.
Bring together data from every source — CRM, web, email, ERP — and get a complete profile of each customer. You know what interests them, when to reach out, and what message to send.


| Feature | Apollo 365 CRMSTARTERSharePoint · Teams Power Automate |
Dynamics 365 SalesD365 · Power BI Microsoft 365 |
D365 Customer InsightsD365 · Azure Power BI |
Dynamics 365 ServiceD365 · Power BI Microsoft 365 |
|---|---|---|---|---|
| Sales & Pipeline | ||||
| Lead and opportunity management | Apollo CRM✓ | D365 Sales✓ | Customer Insights✕ | D365 Service✕ |
| Sales pipeline management & forecast | Apollo CRM✓ | D365 Sales✓ | Customer Insights✕ | D365 Service✕ |
| Commercial interactions (call, task, email, meeting) | Apollo CRM✓ | D365 Sales✓ | Customer Insights✕ | D365 Service✕ |
| AI-powered opportunity forecasting & scoring | Apollo CRM✕ | D365 Sales✓ | Customer Insights✓ | D365 Service✕ |
| Customers & Analytics | ||||
| 360° customer profile (contacts, documents, activity) | Apollo CRM✓ | D365 Sales✓ | Customer Insights✓ | D365 Service✓ |
| Advanced customer behavior analysis | Apollo CRM✕ | D365 Sales✕ | Customer Insights✓ | D365 Service✕ |
| Customer segmentation & personalized campaigns | Apollo CRM✕ | D365 Sales✕ | Customer Insights✓ | D365 Service✕ |
| Support & Service | ||||
| Request & support ticket management | Apollo CRM✕ | D365 Sales✕ | Customer Insights✕ | D365 Service✓ |
| SLAs & automatic escalation | Apollo CRM✕ | D365 Sales✕ | Customer Insights✕ | D365 Service✓ |
| Automation & Integrations | ||||
| Process automation (workflows, automatic follow-up) | Apollo CRMbasic | D365 Sales✓ | Customer Insights✓ | D365 Service✓ |
| Native Microsoft 365 & Teams integration | Apollo CRM✓ | D365 Sales✓ | Customer Insights✓ | D365 Service✓ |
| Power BI reports & dashboards | Apollo CRM✓ | D365 Sales✓ | Customer Insights✓ | D365 Service✓ |
| AI & Copilot (suggestions, drafts, scoring) | Apollo CRM✕ | D365 Sales✓ | Customer Insights✓ | D365 Service✓ |
| Implementation details | ||||
| Implementation time | Apollo CRM3–4 weeks | D365 Sales4–6 weeks | Customer Insights4–6 weeks | D365 Service4–6 weeks |
| Recommended licensing | Apollo CRMM365 Standard + Azure | D365 SalesD365 Sales Pro / Enterprise | Customer InsightsD365 Customer Insights | D365 ServiceD365 Customer Service |