The Collaboration Managed Service consists of a bundle of products, proactive and reactive services which have been designed for a purpose: to aid the companies in their digital transformation journey and to facilitate the mobile workforce, by increasing the adoption of the Microsoft based collaboration tools (SharePoint, Office 365, Microsoft Teams) which in most of the cases are already owned by the client company.
Currently the service can use the following platforms as starting point:
The client company gets the missing “know-how” and tools to aid its digital journey
Implement a pre-defined collaboration portal and a collection of apps / tools which can be fully customized based on the client company business needs
End-users training to assure platform adoption (workshops, class training sessions, support and coaching)
Answers to the main question of digitalization: how the company replaces all the "paper-based" work and business processes with digital systems, automated business flows and rich mobile apps? The long-term goal: work from everywhere in a paperless cloud-based environment
Outsource all the Collaboration Managed Service related tasks (to provide flexibility and a competitive cost advantage)