Collaboration Managed Service

Collaboration Managed Service

The Collaboration Managed Service assists your company in its digital transformation journey by increasing the adoption of existing or newly adopted Microsoft-based collaboration tools (SharePoint, Office 365, Microsoft Teams).

Currently, the service can use the following platforms as a starting point:

  • On-Premise SharePoint (ideally 2019 or 2016, though older versions could also be supported with some limitations)
  • Office 365 (SharePoint, MS Teams, Flow, Power Apps)
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The Collaboration Managed Service includes the following:

User administration / permissions / password resets / groups creation and governance
SharePoint / MS Teams / Power Platform / Office 365 platform administration tasks (site creation, permission allocations, portal content editing, monitoring)
Initial end users training
End user coaching / support
Monthly internal newsletters (using the Newsletter app) presenting what’s new, portal features

Customer Advantages & Benefits

Accelerated workspace digitalization

The client company gets the missing “know-how” and tools to aid its digital journey

Paperless environment

Answers to the main question of digitalization: how the company replaces all the "paper-based" work and business processes with digital systems, automated business flows and rich mobile apps? The long-term goal: work from everywhere in a paperless cloud-based environment

Software

Implement a pre-defined collaboration portal and a collection of apps / tools which can be fully customized based on the client company business needs

Cost

Outsource all the Collaboration Managed Service related tasks (to provide flexibility and a competitive cost advantage)