Dynamics CRM Consulting Services

When it comes to Dynamics CRM projects, our team of consultants can provide any of the following services:

Infrastructure Design and Implementation

  • Planning the physical architecture of the solution (server architecture, roles split, service accounts, performance and capacity planning)
  • Installation of CRM Server roles (Front End, Back End, Deployment Administration), CRM Email Router, CRM Reporting Authoring Extension and Dynamics CRM Reporting Extension on SQL Server
  • Integration with SharePoint Foundation or SharePoint Server for Document Management
  • Deployment of the CRM Outlook Clients

System Configuration

  • Define and Creation of Business Units Structure, Users, Roles, Teams
  • Configuration of the System Settings, Auditing and of the Business Management Settings (Fiscal Year Settings, Business Closures, Sales Territories, Currencies)
  • Dynamics CRM Customization and Development

Administration and support

  • Solution administration (operational support, patching, performance monitoring) and end-user training

Documentation

When it comes to writing handovers and IT operational maintenance documentation the following types of document can be created:
  • ITIL documentation: change requests, release management, service catalogs
  • Specific documentation: vision, project scope, project out-of-scope, business processed, solution design etc.
  • User guides
Related Dynamics CRM software
Dynamics CRM
Dynamics CRM 2016, Dynamics CRM 2015, Dynamics CRM 2013, Dynamics CRM 2011
Database Systems
SQL Server 2016, SQL Server 2014, SQL Server 2012